Service request
Receive client requests and capture every requirement from the start.
Built for accredited laboratories
Your laboratory.
Under control.
Manage clients, service requests, certificates, invoices, equipment, and compliance from one connected workspace.
Designed for testing, calibration, inspection, and other accredited laboratories.
eLabManager / Clients
AM
01
One operational view across your entire laboratory.
One source of truth✦Less manual work✦Clear compliance trail✦Faster certificate delivery✦
The complete workflow
From request to revenue,
nothing gets lost.
eLabManager connects every operational step, so your team always knows what happened, what comes next, and who owns it.
Service & calibration
Assign work, track status, and connect equipment to its full history.
Certificate
Generate, number, review, and digitally sign accredited certificates.
Invoice & renewal
Bill the service, track payment, and automate expiry reminders.
Five connected modules
Everything your lab needs.
Nothing it doesn’t.
Purpose-built tools replace scattered spreadsheets, paper files, inbox searches, and disconnected billing systems.
01 / CLIENTS
Every client relationship,
complete and current.
Keep companies, contacts, equipment, service history, and documents connected in one record.
02 / CERTIFICATES
Certificates that move as fast as your lab.
Automate numbers, dates, signatures, delivery, and expiry reminders.
03 / SERVICE REQUESTS
Clear ownership from intake to completion.
Receive, assign, prioritize, and track every job—with automated emails and yearly client feedback.
04 / INVOICES
Billing connected to the work.
Create invoices from completed services, email them, and track payment status.
05 / CALIBRATION
Perform digital work directly on the platform.
Enter records once, complete required checks, review the work, and produce the final certificate.
Built around traceability
Compliance becomes
part of the workflow.
Keep every certificate, approval, equipment record, and change connected—so evidence is ready when you need it.
- ✓ Clear document and certificate history
- ✓ Controlled numbering and issue dates
- ✓ Digital signatures and approval records
- ✓ Automated expiry and renewal reminders
Designed for the operational needs of accredited testing, calibration, and inspection laboratories, including ISO/IEC 17025 environments.
Digital signature + QR verificationClients can verify the issued certificate directly.
06
One platform, built for specialists
Professional laboratory work deserves professional software.
01
Testing laboratories
Manage requests, samples, results, certificates, and billing from one system.
↗02
Calibration laboratories
Control equipment histories, due dates, calibration records, and traceability.
↗03
Inspection bodies
Coordinate field work, documentation, approvals, and client deliverables.
↗04
Other accredited labs
Adapt a structured operational workflow to your laboratory’s specific services.
↗ A better way to run your laboratory
Ready to put your lab
under control?
Tell us about your laboratory and we’ll show you how eLabManager can fit your workflow.